Blog

The inside scoop on the day-to-day life of an early-stage software company….

Rule of 40

Rule of 40

Gain reached another milestone in Q2, becoming a sustained Rule-of-Forty software company. For the uninitiated, the Rule of 40 means the sum of a software company’s annual growth rate and profit margin exceeds 40%. It’s a simple, insightful metric because it captures...

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Year Ten

Year Ten

In what has become an annual rite, I add a post to the blog each June (or thereabouts) commemorating the anniversary of Gain’s founding. Tellingly, I’m running a bit late this time around. (For reference, here are the retrospectives from last year, two years ago,...

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Humans vs. Machines

Humans vs. Machines

What is the right level of automation for Customer Support? I recently had a lot of time (while waiting on “hold”) to reflect on this question.  About a month ago, I bought an annual license for an accounting product. When I tried to use the software, the key provided...

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Customer Success Retreat

Customer Success Retreat

This past week, Gain held its annual Customer Success onsite retreat. (Here's the post from last year's.) While the majority of our teams hail from the Des Moines area, we have a few folks who came in from nearby towns as well as Texas and Nebraska.  The purpose -...

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Year 9

Year 9

In what has become an annual rite, I add a post in the blog each June (or thereabouts) that commemorates the anniversary of Gain’s founding.  (By way of reference, here are the retrospectives from last year, two years ago,  our 6th anniversary, 5th...

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Product Focused

Product Focused

My name is Matt Keller, and I’m the Head of Product here at Gain Compliance. I recently joined the team, and it’s been exciting as I’ve immersed myself in a culture that is singularly focused on a better experience for statutory accounting teams (as you well know from...

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Tournament Time

Tournament Time

With the arrival of spring, and with March Madness in the air, I began to think about how a bracket might play out if stat. reporting solutions were pitted against one another, head-to-head.  Embracing this analogy, let’s set the field: Gain Compliance is the...

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