Client Services Manager

We are looking for a motivated individual with critical judgment and attention to detail to onboard new customers and help all customers be successful using our software.

Gain Compliance is a technology startup focused on helping insurance companies with the burden of their compliance-related filings.

In the spirit of a software startup, all employees can wear multiple hats and contribute to the success of our company in multiple ways. While the primary focus of this position is helping to onboard and support customers, the Client Services Manager will have opportunities to frame best practices, to assist with various research-related projects, and to work with the product team to design and develop world-class software products.

We are looking for people who are passionate about building great products and services that customers love – people willing to go out of their way to provide best-in-class solutions to difficult problems.

We are looking for some combination of:

  • A passion to deliver value for the customer experience
  • Good communication and customer facing skills
  • Account/customer management skills
  • Willingness to take initiative
  • Follow through is a must
  • Attention to detail and critical judgment
  • Bias towards action and a drive for excellence
  • Eagerness to jump into new roles and challenges to help the team succeed
  • A growth mindset – someone who is intellectually curious and eager to contribute
  • A basic understanding and interest in accounting is a plus

Located in Des Moines, IA.

If you are interested in joining us, please contact us at careers@gaincompliance.com

Located in the East Village of downtown Des Moines, Gain Compliance has a product-first culture and is building a best-in-class team to leverage the latest technologies and best practices to solve challenging problems. We are committed to a creative, customer-led approach to product development.

In addition to the satisfaction (and upside) of joining a successful company in its early stages, we offer a flexible work environment and top-tier benefits.